Refund policy

Return and Exchange Policy

We accept returns and exchanges of goods in good condition within 14 days from the date of receipt of the order. To be eligible for a return or exchange, the items must be unused and retain their original appearance.

To initiate a return or exchange, please send photos of the product from all angles or a video confirming its condition. The packaging must be sturdy, such as a hard paper or shipping box.

Please note:

• All return shipping costs are the responsibility of the customer.

• If the quality of the headwear does not meet the required standards, the item will be returned to the customer at their expense.

• If the item is damaged during delivery, the return or exchange will not be approved, and the item will be returned to the customer at their expense.

To request a return or exchange, please send an email to support@comacoatelier.com

Refunds will be processed to your account within 14 business days after we receive and inspect the returned items. Please note that original shipping fees and return shipping costs are non-refundable.