Terms of Service

 

Privacy Policy

At COMA.CO (“comacoatelier.com”), we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us when visiting or making a purchase through our website.

1. General Provisions

1.1. This Privacy Policy governs the collection, storage, processing, and use of personal data provided by Users of the website.

1.2. By using the website “comacoatelier.com”, you agree to the terms of this Privacy Policy. If you do not agree with any part of it, please discontinue use of the website.

1.3. Personal data is collected when Users place an order through the relevant section of the website.

1.4. Required personal information must be provided in order to fulfill an order. Optional information can be provided at the User’s discretion.

1.5. COMA.CO does not share personal data with third parties, except as necessary to fulfill your order (e.g., delivery providers).

1.6. This Privacy Policy applies only to “comacoatelier.com”. We are not responsible for the privacy policies or practices of third-party websites linked from our site.

1.7. COMA.CO is not responsible for unauthorized access to your account due to negligent handling of login credentials by the User.

2. Personal Data We Collect

We may collect the following personal data:

  • Full name

  • Contact phone number

  • Email address

  • Shipping/delivery address

3. Purpose of Data Collection

We collect and process your personal data for the following reasons:

  • To process, fulfill, and deliver your order

  • To communicate with you regarding your order status

  • To coordinate with shipping and courier services

  • To respond to your inquiries and requests

4. Data Sharing and Security

4.1. We do not sell or share your personal data with third parties, except in the following cases:

  • With courier and postal services for delivery

  • With telecom service providers for order-related communication

4.2. We take all reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, loss, or misuse.

4.3. In case of data breach or unauthorized access, we will notify affected users as soon as possible.

5. User Rights and Other Provisions

5.1. You may update, modify, or delete your personal data at any time by contacting us.

5.2. COMA.CO reserves the right to update or modify this Privacy Policy. Changes will be posted on this page.

5.3. All disputes related to this Privacy Policy shall be resolved amicably. If no agreement is reached, the dispute shall be referred to a Bulgarian court. Prior to filing a legal claim, the User must submit a written complaint, and the store will respond within 10 calendar days.

5.4. This Privacy Policy is governed by the laws of the Republic of Bulgaria.

If you have any questions regarding your data or this policy, please contact us at support@comacoatelier.com.